About us
- Support at Home is a associated provider that supplies Support Workers, Personal Care Assistants or Personal Care Attendants where requested. We privately support registered aged care providers or direct self-managed participants in providing home care support services tailored to them.
- We make referrals easy - simple intake, fast confirmation, and clear communication so clients can start support without delays.
- Our carers are quality screened and industry compliant, with relevant qualifications (e.g., Cert III in Individual Support), current Police Checks, valid HLTAID0011 First Aid/CPR, and role-specific training such as manual handling, medication support, and dementia-informed care. We also maintain vaccination requirements to help protect vulnerable clients.
- To reduce admin for your team, we fully customise our documentation and referral process to match your organisation’s templates, compliance needs, and reporting structure - only requesting what’s missing and keeping everything streamlined.
- Call us on (03) 9001 6904 or 0481 400 228 to discuss further. Alternatively, send an email to contact@supportathome.com.au
Support at Home - Your Personalised Associate Provider
Faster service starts: Access
ready-to-deploy carers without the delays of recruiting and onboarding.
Tailored to your organisation
Processes and reporting can be aligned to your templates, workflows, and compliance requirements.
Flexible coverage
Scale support up or down to match changing client needs, cancellations, and peak periods.
Consistent carers
Improve continuity of care by rostering a regular small team around each client where possible.
Reduced admin load
The supplier manages screening, compliance checks, rostering, and replacements.
Qualified, compliant workforce
Carers meet industry standards (e.g., police checks, relevant qualifications, First Aid/CPR, manual handling training).
Reliable roster coordination
Better shift fill and fewer gaps through proactive scheduling and clear communication.
Clear updates and accountability
Receive timely service updates in the format you need to support governance and client outcomes.

Seamless collaboration
Partner with Regal Care for brokered aged care staffing that fits seamlessly into your organisation - your care plans, your documentation, your reporting structure.
We supply qualified, compliant carers with flexible coverage and continuity, so you can meet client needs faster and with less admin.
Get reliable roster coordination, clear updates in your preferred templates, and a referral process designed to make fulfilment simple, consistent, and outcomes-focused.
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